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The Cybersoc Online Community Building Tool-kit (beta) is an excellent starting point for anyone developing an Online Community. This tool-kit includes: research papers discussing the theory behind Online Community valuable information on free services which allow you to add mailing lists, message boards, and chat rooms to your website reviews of the top books for Online Community designers, hosts, and citizens annotated links to other Online Community resources It is assumed that most people using this toolkit do not have access to their own web server or cgi-bin, thus special attention has been paid to free services for building spaces which allow one-to-one and many-to-many interaction online.
This is the publishers site, where there is a list of links for each Chapter:
http://www.wiley.com/compbooks/figallo/chaplinks.htm
Resources for Moderators and Facilitators of Online Discussion
mauri collins and Zane L. Berge. Comprehensive.
Hosting Online Conferences
"These articles are good all-around guides to the social aspects of hosting (moderating or facilitating) online conferences. Prospective hosts would do well to read at least one of the following. All of them, if possible." An excellent collection of resources maintained by David Woolley.
The Design of Virtual Communities
A course outline rich in links to resources and *comprehensive*. Instructor:Amy Bruckman
D E S I G N I N G O N L I N E C O M M U N I T I E S
CLASS OUTLINE
INSTRUCTOR: Amy Jo Kim, Ph.D
9 Timeless Design Principles for Community-Building
Amy Jo Kim, Ph.D
Barry Kort's info on Online interaction
Including links to many examples and strong on the idea of Mentoring.
Microcontent: How to Write Headlines, Page Titles, and Subject Lines
Jakob Nielsen's Alertbox for September 6, 1998:
Principles of Generative Leadership
The conventional view of leadership emphasizes positional power and conspicuous accomplishment. But generative leaders do not primarily command or influence others. Instead, they create, day by day, a domain in which people continually deepen their understanding of reality, and become more capable of shaping their future.
George Por's Faq on Facilitation.
version 0.9
FAQ Editor: George Pór
About this FAQ
When and why forums have to be facilitated?
What are the main roles and responsibilities in facilitating forums?
System Administrator
Account Administrator
Forum Convener
Community Architect
Moderator
Content Facilitator
Cybrarian
Key Resources for Community Participatory Decision-Making, and Electronic Democracy
Frank Odasz resources on how the net affects community.
From Workplace To Workspace
Using Email Lists to Work Together
by Maureen James & Liz Rykert
They have a good line on collaboration:
Please send updates and corrections to Walter
Created 24 August 1998, Updated: October 14, 1998